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Xebio Holdings Co., Ltd. and the Xebio Group companies that have adopted this policy* (hereinafter collectively referred to as the "Xebio Group"), based on the "customer first" principle set forth in the Xebio Group's corporate philosophy, hope to securely store customers' personal information, create an environment in which the information is used and handled with respect for the customers' wishes, earn the trust of customers, and continue to provide inspiring value as a "one-of-a-kind company" to as many customers as possible.
The Xebio Group has formulated this policy as its personal information protection policy and declares that it will comply with it and handle personal information obtained from customers and others safely and appropriately, with the high moral and ethical standards set forth in the Xebio Group Code of Conduct.

1. Definition of personal information

In this policy, personal information refers to information about living individuals, such as name, date of birth, address, email address, and password, as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act").
Furthermore, terms used in this policy that are defined in the Personal Information Protection Act have the same meaning in this policy unless otherwise defined.

2. Compliance with laws, regulations and other standards

In order to prevent the loss, destruction, falsification, and leakage of personal information, we will implement information security measures such as measures against unauthorized access and viruses.

3. Acquisition of personal information

The Xebio Group will acquire personal information of customers, etc. through appropriate and fair means, and will clearly indicate or publicly announce the purpose of use to customers, etc. in advance, or promptly notify or publicly announce the purpose of use after acquisition, unless otherwise permitted by law. The scope of personal information acquired by the Xebio Group will not exceed the limit necessary to achieve the predetermined purpose of use.

4. Use of Personal Information

The Xebio Group will use personal information only to the extent necessary to achieve the pre-specified purposes of use, unless the prior consent of the customer or other individual is obtained or an exception is permitted by law.

5. Management and protection of personal information

The Xebio Group will take necessary and appropriate safety management measures to manage the personal information of customers, etc., to prevent leakage, loss, or damage, etc. Furthermore, we will provide necessary and appropriate supervision to employees and contractors who handle personal information.

6. Provision of personal information to third parties

The Xebio Group will not provide personal information to third parties without the consent of the individual, except in cases permitted as exceptions by the following laws and regulations. In cases where personal information is provided to a third party and a legal obligation to create records arises when providing such information to a third party, the Xebio Group will comply with this obligation.

  • i. When required by law
  • ii. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent.
  • iii. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
  • iv. When it is necessary to cooperate with a national government agency, local government, or a party commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent may impede the performance of said duties.
  • v. When the third party to whom the personal data is provided is an academic research institution, etc., and the third party needs to handle the personal data for academic research purposes.

7. Personal information of minors

Xebio Group will handle personal information provided by minors in the same manner as adults. However, for those under the age of 16, we may obtain parental consent as necessary.

8. Response to inquiries

The Xebio Group will respond sincerely and promptly to inquiries from customers and others regarding the disclosure, correction, suspension of use, deletion, and other personal information in accordance with the provisions of laws and regulations. Please contact the contact point provided by the Xebio Group company (*) to which you or others provided your personal information.

9. Strengthening of personal information management system, education, etc.

The Xebio Group will appoint a personal information protection manager at each Xebio Group company under the Group Personal Information Protection Chief, who will have overall responsibility for the handling of personal information. The Xebio Group will also formulate a personal information protection compliance program that will include the establishment of internal regulations, regular training for executives and employees, and the implementation of appropriate internal audits. The program will be periodically reviewed in light of changes in the environment and will be continually strengthened and improved.


*In this policy, "Xebio Group" refers to Xebio Holdings Co., Ltd. as well as the following companies. For details on how the Xebio Group handles personal information it acquires and for consultation contact points, please refer to "About joint use within the group" and the "About handling of personal information" of each Xebio Group company.


  • Xebio Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

  • Victoria Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

  • Golf Partner Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

  • Xebio Card Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

  • Xebio Communication Networks Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

  • Xebio Corporate Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

  • Cross Sports Marketing Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

  • Cross Tech Sports Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

  • Tohoku Ice Hockey Club Co., Ltd.

    Please click here for "About the Handling of Personal Information . "

Established March 5, 2024
Xebio Holdings Co., Ltd.
Representative Director Tomoyoshi Morohashi




[Contact Information]

  • Xebio Holdings Co., Ltd.
  • Address: 3-7-7 Asahi, Koriyama City, Fukushima Prefecture




Regarding joint use within the group

The Xebio Group may share personal information of customers and others with group companies and affiliated companies such as franchisees only when necessary and within the scope set out below. When implementing this shared use, personal information will be handled in compliance with the Act on the Protection of Personal Information (Personal Information Protection Act) and other relevant laws and regulations. Please also refer to each group company's "Personal Information Handling Policy" for details on how each company handles personal information.

1. Shared use of personal information in the Group's common sports point service

① Personal information items to be jointly used

  • i. Name, date of birth, gender, address, telephone number, other information declared by the customer, and other changes
  • ii. Application date, contract date, membership number, point allocation history, point balance, point usage history, point expiration date, purchase date, purchase amount, and details regarding the use of services associated with points

② Scope of parties who will jointly use the information The information
will be jointly used among Xebio Holdings Co., Ltd., the group companies, business partners and franchisees listed below (hereinafter collectively referred to as "joint users" in this paragraph 1).


  • Xebio Co., Ltd.
  • Victoria Co., Ltd.
  • Golf Partner Co., Ltd.
  • Xebio Card Co., Ltd.
  • Xebio Communication Networks Co., Ltd.
  • Xebio Corporate Co., Ltd.
  • Cross Sports Marketing Co., Ltd.
  • ALBA Co., Ltd.
  • Link Sports Co., Ltd.

③ Method of acquiring personal information to be jointly used Personal information
will be acquired when you apply for, request changes to, or use the Sports Point Service.

④ Purpose of use by joint users 

  • i. To provide customers with point services, various benefits, etc.
  • ii. For joint users to make proposals and provide information to customers regarding various products and services, mail order sales, etc. of joint users, affiliated companies, and affiliated stores

⑤ Person responsible for managing the personal information:
Xebio Corporate Co., Ltd., President and Executive Officer, 
3-7-7 Asahi, Koriyama City, Fukushima Prefecture

2. Shared use of personal information related to credit card members

① Eligible credit cards

  • Sports points card
  • Xebio Card
  • Xebio Gold Card
  • Victoria Card
  • L-Breath Hinata Card

② Items of personal information to be jointly used

  • i. The Member's name, date of birth, gender, address, telephone number, email address, occupation, place of employment, family composition, residential status, and any other details provided by the Member on the application form for each transaction.
  • ii. Type of contract, application date, contract date, product name, contract amount, number of payments, and payment account information for each transaction

③ Scope of joint users

  • Xebio Holdings Co., Ltd.
  • Xebio Co., Ltd.
  • Victoria Co., Ltd.
  • Golf Partner Co., Ltd.
  • Xebio Communication Networks Co., Ltd.
  • Xebio Card Co., Ltd.
  • Please check here for the latest status of each company .

④ Method of acquiring personal information to be jointly used Personal information
will be acquired when applying for credit card membership, applying for changes, etc., and when using a credit card. 


⑤ Purpose of use by the parties who will jointly use the information 

  • i. For proposals, information, research and development regarding various products and services
  • For example, we will jointly develop and propose products and services that meet customer needs with our group companies.
  • ii. To make decisions regarding applications for, continued use of, and provision of various products and services
  • For example, based on information about you, we will propose the most suitable products offered by our group companies.
  • It will also be used for sports point management.
  • iii. To appropriately carry out business management operations as a group, such as identifying and managing various risks
  • We will build an appropriate management system as a group and provide stable and continuous services to our customers.

⑥ Person responsible for managing the personal information
Xebio Card Co., Ltd. Customer Service Department Manager
3-2-24 Asahi, Koriyama City, Fukushima Prefecture

3. Shared use of personal information related to FEETAXIS

① Items of personal information to be shared:
Name, gender, date of birth, height, weight, foot shape, email address, category of shoes required


② Scope of parties who will jointly use the information: The information will be jointly used by Xebio Holdings Co., Ltd., the group companies listed on the Xebio Group website, and the franchisees of those group companies (hereinafter collectively referred to as "joint users" in this section 3). Please see here
for the group companies listed on the Xebio Group website .


③ Method of acquiring personal information to be jointly used: Personal
information will be acquired when you use FEETAXIS at stores and events of Xebio Group companies.


④ Purpose of use by joint users

  • i. For joint users to make proposals and provide information to customers regarding various products and services, mail order sales, etc. of joint users, affiliated companies, and affiliated stores
  • ii. To carry out product development and research

 


⑤ Person responsible for managing the personal information: President and CEO 
of Xebio Communication Networks Co., Ltd. Nishikicho Trad Square, 3-20 Kanda Nishikicho, Chiyoda-ku, Tokyo

4. Regarding the shared use of personal information acquired at stores, etc.

① Items of personal information to be jointly used
Images taken at stores, etc.


② Scope of joint users

  • Xebio Co., Ltd.
  • Victoria Co., Ltd.
  • Golf Partner Co., Ltd.
  • Xebio Corporate Co., Ltd.

③ Method of acquiring personal information to be jointly used:
Acquired by taking pictures using security cameras at stores, etc.


④ Purpose of use by joint users:
For crime prevention.


⑤ Person responsible for managing the personal information:
Group company that originally acquired the personal information

5. Regarding the shared use of job applicant information within the group

① Items of personal information to be shared
Name, date of birth, gender, address, telephone number, career history, and other information declared by job applicants in their applications, etc.


② Scope of parties with whom personal information may be jointly used:
Personal information may be jointly used between Xebio Holdings Co., Ltd. and group companies that wish to recruit personnel. Please refer to the Xebio Group website for a list of group companies.


③ Method of acquiring personal information to be jointly used Personal information
will be acquired based on the declarations made by job applicants for recruitment, internships, information session entries, etc.


④ Purpose of use by joint users
To provide job applicants with a wide range of job opportunities across the group


⑤ Person responsible for managing the personal information:
Xebio Corporate Co., Ltd., President and Executive Officer, 
3-7-7 Asahi, Koriyama City, Fukushima Prefecture

 


Established March 5, 2024